(The below is an extract from Migrant workers' booklet.)
1) Government Agencies
Jabatan Tenaga Kerja (Labour Department): This department is responsible for all employment related matters.
2nd Floor, Bangunan Tuanku Syed Putra, 10300 Penang
Tel: 04-2613123/ 04-2625536
Wisma Persekutuan Seberang Prai Utara
Aras 2, Zone B, Jalan Bertam - 13200 Kepala Batas
Tel : 04-5751957/1958/1968 Fax: 04-3232534
For addresses in any other state, please refer to their website http://jtksm.mohr.gov.my/
Bangunan Lembaga Buruh Pelabuhan, 10300 Penang
Tel: 04-2615155 E-mail: firstname.lastname@example.org
For addresses in any other state, please refer to their website http://jpp.mohr.gov.my/
Jabatan Imigresen (Immigration Department): This department is responsible for your work permit, passport, levy, special pass and other visa matters.
Jalan Kelasah, 13700 Seberang Jaya, Penang
Main Lines: 04-3973011/04-3974011/04-3976011/04-3977011/04-3978011/04-3988077/04-3985077
Foreign Worker Division * ext
For addresses in any other state, please refer to their website http://www.imi.gov.my/
Penang Police Department Hotline: 04-2691999
Headquarters: Jalan Penang, Penang
There are many local police stations: you may want to find the number of the one nearest to you and put it in your handphone.
For addresses of police stations in any other state, please refer to their website http://www.rmp.gov.my
Depot Pendatang Tanpa Izin Juru (Juru Detention Centre )
Lot 243 & 244 Mukim 13, Kg. Baru Juru
14000 Bukit Mertajam, Penang
Tel: 04-5071481 04-5071491 - 04-5023905
Depot Pendatan Tanpa Izin Belantik
08210 Belantik, Sik, Kedah
Tel: 04-7520267 04-7521480
2) Consulates in PENANG
Consulate of the Republic of Indonesia 467, Jalan Burma 10350 Penang
Tel: 04-2267412, 04-2274686 Fax: 04-2275887, 04-2271370
3) Embassies and High Commissions in KUALA LUMPUR
Bangladesh: High Commission of the People’s Republic of Bangladesh
Block 1, Lorong Damai 7, Jalan Damai, 55000 Kuala Lumpur Tel: 03-21487940, 03-21423271, 03-21422505 Fax: 03-21413381
Cambodia: Embassy of Cambodia 46, Jalan U-Than, 55000 Kuala Lumpur
Tel: 03-42571150, 03-42573711 Fax: 03-42571157
India: High Commission of India 2, Jalan Taman Duta, off Jalan Duta, 50480 Kuala Lumpur
Tel: 03-20933510 Fax: 03-20933507
Laos: Embassy of Laos 25, Jalan Damai, 55000 Kuala Lumpur Tel: 03-21487059 Fax: 03-21450080
Myanmar: Embassy of Union of Myanmar 12, Jalan Rhu, off Jalan Ampang Hilir
Tel: 03-42516355, 03-42515595,03-42514455 Fax: 03-42513855, 03-42513535
Nepal: Embassy of Nepal Suite 13A 01, Wisma MCA, 163, Jalan Ampang 50450 Kuala Lumpur
Tel: 03-21645934, 03-21649653 Fax: 03-21648659
Philippines: Philippine Embassy 1, Changkat Kia Peng, 50450 Kuala Lumpur
Tel: 03-21489989 Fax: 03-21483576
Vietnam: Embassy of Vietnam 4, Persiaran Stonor, 50450 Kuala Lumpur
4) Malaysian Trades Union Congress (MTUC)
The umbrella group of trades unions in the private sector, with branches across the country
Penang Office: 19A, 2nd
floor, Jalan Todak 2, 13700 Seberang Jaya,
For addresses in any other state visit their website http://www.mtuc.org.my/divisions.htm
Tenaganita/Camsa Penang is an organisation dedicated to help Vietnamese nationals working in Malaysia and assists workers who have fallen victim to trafficking and abuses. It can help to repatriate workers home safely and with dignity, in addition to taking legal action against the employers and/or traffickers.
18 Westlands Rd, 10400 Penang – Website: www.camsa-coalition.org
Helpline Tenaganita Penang: 017 464 34 97 (Vietnamese speakers only)
· National Anti-trafficking hotline (belongs to Tenaganita Kuala Lumpur): 012 335 0512
· Domestic workers in Distress: (same hotline as anti-trafficking): 012 335 0512
Penang Office of Human Development (POHD) is a Catholic social service organization that provides free para-legal advice to migrant workers and refugees as well as other welfare services.
Contact: Sudhagaran Stanley
Pusat Kueskupan Katolik, 290 Jalan Macalister, 10450 Penang
Suara Rakyat Malaysia (SUARAM) Penang is a human rights’ organisation that can assist migrant workers especially if arrested.
63B-01-07, University Heights, Jalan Sungai Dua 11700 Sungai Dua,
Tel/fax: 04-658-2285 Email: email@example.com Website: suaram-blog.blogspot.com
Penang Support Group for Filipinos (PSG) is a group of Filipinos providing support to fellow Filipinos in Penang
Hermie: 016 4878925 or George: 013 3082362
The Love Penang Network of Churches (LPN) is dedicated to helping migrant communites in Penang:
For the Myanmarese community: contact Samuel 016 4070920 or Wilson 012 4812936
For the Indonesian community: contact John 016 4081568
For the Vietnamese community: contact Sam EPCC 04 6583489
Saaco Mitra, Nepali Sangati Penang is a joint LPN/YWAM Penang venture dedicated to helping the Nepali migrant community in Penang.
41, 1st Floor, Chulia Street, 10200 Penang Tel / Fax : 04-2637891
Contact: Kishor 010 4619716 or Anil 010 3994735 or Ashok 012 4396013
For the Penang Bangladeshi community, contact Ban Keat 016 4537005
Women’s Centre for
Change (WCC) is an NGO working on
women’s issues. This includes support to women who are victims of physical
and/or sexual abuse or harassment
Bar Council Legal Aid is a group of lawyers offering legal support in certain cases. You will need to undergo an interview to see if they will take your case.
No. 11, 2nd Floor, Lorong Jermal Inda
Jermal Indah 12300 Butterworth.
For addresses in other states, check their website: http://www.malaysianbar.org.my/legal_aid_centres.html
YWAM Ipoh is dedicated to helping the Vietnamese, Burmese and Chin migrant and refugee communities.
For the Vietnamese community contact YWAM Ipoh – Tel 05 5452625 – Voon Li 012 5173061
For the Burmese and Chin communities contact Isaac 017 8241871
FGA Ipoh serves the Ipoh Indonesian community.
Contact Sugi or Kee Chin 05 5472995